Important - The Practice will be closed on Good Friday and Easter Monday. Please note PATCHS is only available during surgery opening hours and will NOT be seen by a GP over a weekend, bank holiday or evenings If you require medical attention when the surgery is closed please ring 111 or visit 111.nhs.uk If you have a life-threatening emergency please ring 999
1-2 Roman Road, Prenton, Wirral, CH43 3DB
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Please wear a face covering if you visit your GP practice What is proxy access? How to find your NHS number Our Practice Supports Clinical Research Introducing Florence Wirral’s new sexual health service for young people Easter Bank Holidays – When We Are Closed Spider Project Spring Newsletter Measles: Know the Symptoms Surgery Closed Wednesday 7th Feb Pharmacy First
This accessibility statement applies to the website and/or domain associated with The Villa Medical Centre. Our website is hosted by SurgeryWeb and we work in conjunction with our host to enable as many people as possible to use our website. This means that users should be able to:
In addition, we have made our website text as simple as possible to understand. If you need any further advice on making your device easier to use, particularly if you have a disability, click on the following link: AbilityNet
We are aware that some parts of our website are not fully accessible and unfortunately this cannot be rectified. The issues on some areas are:
If you need information that is shown on our website in a different format, such as large print, easy read, audio recording, Braille or as a PDF, you can contact us by:
Once we receive your request, we will get back to you as quickly as possible. Please note that if you are unable to view the map in the footer of the home page or ‘contact us’ page, you are requested to call or email us using the details shown above for directions.
We are constantly looking to improve the accessibility of our website. Should you find any problems not listed on this page, or think we are not meeting the accessibility requirements, please contact us so that we can discuss this with our website provider.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with the way in which we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Find out how to contact us on our ‘contact us’ page. Our reception and consulting rooms have audio induction loops, or if you contact us prior to your appointment we can arrange to have a British Sign Language (BSL) interpreter at The Villa Medical Centre.
The Villa Medical Centre is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
We are committed to making our website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
The accessibility regulations do not require us to fix PDFs or other documents published before 23rd September 2018 if they are not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
This statement was prepared on 20th September 2020. It was last reviewed on 14th November 2023.